Dear Constituent,

Thank you for contacting the Mayor's Hotline about a street light outage. Your service request, opened on 11/14/12 at 7:02 PM, is case number 101000706335.

Our Public Works Department has received your request. Your outage should be resolved within the next ten business days.

If you have any questions about the case, please contact the Mayor's Hotline at (617) 635-4500. We are available 24 hours a day, seven days a week to answer any questions or handle any City service issues you may have.

You can also track the status of your request online by going to the following site: http://www.cityofboston.gov/mayor/24. Just enter the case number and the email you used to submit this request.

Sincerely,

Mayor's Hotline Staff

Hi Mayor's Hotline Staff,

Do you have an ETA as to when the street light will be repaired. According to my calendar today is 10 business days since I first reported the outage. Unless the City observes Black Friday, then tomorrow is 10 business days. It is quite dark in the area even at 5:30 pm.

Thanks,
Mary